Cancellation & Refund Policy

You can cancel a paid subscription at any time from Account → Billing in your workspace. Cancellation takes effect at the end of the current billing period — your paid features continue until then, and renewal simply stops.

We do not provide prorated refunds for the remaining days of a billing period.

If you cancel and change your mind before the period ends, you can reactivate from Billing and keep your setup exactly as it was.

When a paid period ends without renewal, your workspace moves to the Free plan gracefully — nothing is deleted:

• One card of your choice stays published and keeps its public address.
• Any extra cards become unpublished drafts you can re-publish after upgrading.
• Custom branding falls back to an accessible default template.
• Public URLs stay reserved for 30 days so reactivation restores them.
• Your leads, analytics settings, and account remain intact.

Refunds are not provided for partial months, unused seats, or unused storage. The only exceptions are duplicate charges or demonstrable billing errors, which must be claimed within 7 days of the charge by writing to support@meetid.in.

Approved refunds are issued to the original payment method within 5–10 business days. Refund approvals are at meetID's discretion after review with our payment processor.

If a renewal payment fails, your plan stays fully active during a 7-day grace period while our payment provider retries. We email you with a secure link to update the payment method. If the payment still fails after the grace period, the workspace is downgraded as described above — your data is preserved.

Seat reductions take effect at the next renewal; the current billing cycle keeps the seats you started with. Removing a member frees the seat immediately but does not prorate the current cycle. Invitations reserve seats until revoked or expired (7 days).

All payments are processed by Razorpay Software Private Limited. meetID never sees or stores your card number, CVV, UPI PIN, or other payment credentials. Prices are in Indian Rupees; applicable taxes are shown at checkout.

For cancellation help or refund claims: support@meetid.in — we respond within 5 business days.

Grievance Officer
Scheller Enterprises Pvt Ltd
1st Floor, Building No 71, Dr Gurunath Street, Panner Nagar, Mugappair West, Chennai, Tamil Nadu 600037, India

See also our Terms of Service and Privacy Policy.